The Manila International Airport Authority (MIAA) will implement new sanitation guidelines for the “new normal” in all international and domestic airports in the country.
The new guidelines issued by the Department of Transportation (DOTr) will be “the new way of life for both passengers and airport staff once travel restrictions are lifted and NAIA resumes operations.”
Several guidelines include temperature checks which will remain mandatory in all security points within the immediate vicinity of the four (4) NAIA Terminals. Wearing of face masks and social distancing will also be observed.
Only passengers with valid travel documents and confirmed bookings for the day will be allowed to enter the airport facility, based on the guideline.
Cebu Pacific and the Philippine Airlines have also prepared their guidelines for the ‘new normal’ as operations are expected to resume on May 16. AAC (with reports from Joan Nano)
MANILA, Philippines – The sending off and meeting of passengers inside the Ninoy Aquino International Airport (NAIA) terminals will temporarily be prohibited amid the threat of novel coronavirus disease (COVID-19) in the country, the Manila International Airport Authority (MIAA) said.
In a statement issued Sunday, MIAA said non-passengers and non-airport employees will not be allowed to enter the premises of NAIA terminals for now as part of the government efforts to contain the spread of COVID-19.
“The Manila International Airport Authority temporarily bans entry of non-passengers and non-airport personnel into the NAIA airport terminals,” MIAA said.
“Effective immediately, sending-off and meeting passengers inside the NAIA terminals will not be allowed. The move is to further the efforts of government to contain the spread of COVID-19,” it added.
In a separate statement, airport authorities also called on passengers of international flights not to proceed to the airport unless they have ticketed reservations or confirmed bookings on a certain flight.
MIAA noted that a big number of passengers with unconfirmed bookings still proceed to the airport to take their chances on boarding a flight.
“This considerable number of chance passengers causes overcrowding inside the airport terminals and goes against the social distancing measures being implemented by the government in its efforts to stop the spread of COVID-19,” it said.
Metro Manila is currently under a 30-day community quarantine period as government tries to combat the spread of the virus.
During the quarantine period, all land, domestic air and domestic sea travel to and from Metro Manila is suspended, subject to the daily review of the government.
But cargo flights, air ambulance and medical supplies, government/military flights, weather mitigation flights and maintenance and utility flights may continue with their operations.
All general aviation flights will also be diverted to the Clark International Airport and Sangley Airport as no flights are allowed within the quarantined zone.
As for international flights, special airport-to-airport trips arranged by the airlines, in coordination with airport authorities shall be allowed. Passengers are advised to observe at least one-meter radius distance from others.
MIAA said security officers manning the gates have been instructed to double-check the airline ticket of each passenger entering the terminals and only allow entry to those with ticketed reservations.
MANILA, Philippines — The Manila International Airport Authority (MIAA) announced on Sunday (March 15) the cancellation advisory that Cebu Pacific Air has issued covering selected domestic flights from March 15 to April 13, 2020.
On its Facebook post, the MIAA said the cancellation is in line with the directives from the Provincial Government of Cebu prohibiting the entry of passengers into the province via air from Clark, Legazpi, Dumaguete, and Cagayan de Oro.
The cancellation covers the following flights:
5J 607 Clark-Cebu
5J 157 Clark-Cebu
5J 609 Clark-Cebu
5J 204 Cagayan de Oro (Laguindingan)-Cebu
DG 6516 Dumaguete-Cebu
The advisory also said that passengers on canceled flights may choose from any of the following options:
Rebook the flight, with change fees and fare difference waived.
Store the full value of the ticket in a Travel Fund. This is valid for 180 days and can be used to book any Cebu Pacific flight within the next 12 months
Get a full refund. The refund will be according to the mode of payment. If paid in cash, the refund must be claimed at designated Cebu Pacific ticket offices. If payment was made through debit or credit card, please allow two (2) billing cycles for the refund to be credited into the account. — /mbmf
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