DOH plans to put posters on proper health services in public hospitals

admin   •   September 10, 2016   •   6053



To address problems encountered by the patients in public hospitals, the Department of Health (DOH) is planning to put posters reminding all hospital staff on how to provide proper health care services.

Recently, Health Secretary Paulyn Jean Ubial stated that she is also planning to deploy actors who will pretend as patients to check if proper accomodation is given to them.

Some of the common problems encountered in government hospitals are long ques and patients that are not able to pay their bills.

Patients also complain of not being given fair treatment by doctors and staff in some DOH-referral hospitals.

“Minsan, magtatanong ka lang, di kanila papansinin. S’yempre, ‘di ba nangangailangan ka ng tulong nila? Parang naiinis ka, di ba?” complained Teresita Griego, then patient in a public hospital.

(There are times that you will just ask question,. They will not pay attention. You are seeking help and yet they will ignore you. They are hostile.)

According to DOH Spokesperson, Asec. Dr. Eric Tayag, the department cannot oblige all of their doctors and nurses to be amiable when they are on-duty.

But he assured that proper medical assistance should be given to all patients.

“Hindi po namin masasabi at hindi po talaga namin inuutos na sila po lahat ay ngumiti. Ang importante po dito ay hindi po mahihirapan ang pasyente. Komportable na nakukuha niya ‘yung serbisyo. Kahit walang ngiti, hindi ka naman pumila ng mahabang oras. Siguro mapapatawad mo na kami,” Tayag said.

(We cannot tell them nor instruct them to always smile. What is important here is patients did not experience difficulties. They got the service comfortably. Eventhough there is no smile, they did not fall in line for a long period. Maybe they can forgive us for that.)

Those who want to report any hospital for their bad service, can call DOH hotline numbers at 711-1001 or 711-1002, and coordinate with Health Facilities and Regulatory Bureau.

While those who have complaints against doctors and nurses, can call the office of Philippine Regulatory Commission with contact numbers at 311-0026 and 310-1047. — Joan Nano | UNTV News & Rescue

No more face shields outside, only in 3Cs — Duterte

Marje Pelayo   •   September 23, 2021

MANILA, Philippines —  President Rodrigo Duterte approved on Wednesday (September 22) the recommendation of the technical advisory group of the Department of Health (DOH) and medical experts to lift the order of mandatory face shields outdoors.

Instead, the President limits its use only in 3Cs or in ‘closed, crowded, and close contact’ areas.

“Pwede ng tanggalin sa labas. No more face shield outside, Ang limitasyon ng faceshield, gamitin mo [sa] 3Cs, closed…whatever facility – ospital o basta magkadikit dikit. Crowded ganoon rin. It’s a crowded room tapos closed lahat, mas delikado. Saka ang closed contact kung magkadikit dikit ang tao. So diyan applicable pa rin ang face shield,” he said.

Duterte explained that he ordered the mandatory use of face shields because he was worried about the surge of Delta variant cases.

“[Ang] sabi ko, takot ako lalo na pagdating ng COVID (Delta). I got so scared that I ordered the reimposition of the face shield. Ang akin naman, sabi ko maski gaano kaliit ang contributing factor niya to avoid COVID, okay na lang,” he said.

Following this development, the government is set to issue guidelines on the use of face shields.

“I have ordered that the implementation guidelines be issued immediately,” the President said.

Duterte’s decision came after House Speaker Allan Velasco asked him through a letter to reconsider the policy. The lawmaker cited experts’ studies indicating that the combination of face shields and masks made little difference over the use of masks alone.

Duterte orders probe into PRC’s ‘false positive’ COVID-19 test results

Aileen Cerrudo   •   September 21, 2021

MANILA, Philippines—President Rodrigo Duterte on Monday directed the Department of Health (DOH) to look into complaints of ‘false positive’ COVID-19 test results from the Philippine Red Cross (PRC).

During his pre-recorded Talk to the People address, the president said he has received reports of numerous false-positive cases from PRC laboratories.

He cited that 44 out of 49 or 89.79 percent of total hospital personnel who tested positive in PRCs molecular laboratory turned out negative when retested in another laboratory.

Duterte further reported that 187 out of 213 personnel of the Presidential Security Group (PSG) tested positive in the PRC Manila laboratory but tested negative in their confirmatory test.

The President also claimed that personnel of the Department of Finance (DOF) likewise had cases of false-positives from PRC.

Duterte criticized Senator Richard Gordon and asked about the veracity of the number of COVID-19 cases in the country given that there are false positive cases.

“Because of this information, then maybe the DOH must investigate the matter.  You could be putting people at risk. You could be falsely adding to the total positive cases per day of this country,” he added.

Duterte also accused the senator of diverting his pork barrel funds to the PRC. The president reported that the PRC has an audit of P86,815,433.24 attributed to Gordon. The President said he also wants an investigation to be conducted on the matter.

“Gusto ko malaman, tumanggap ka ba ng P88 million sa Priority Development Assistance Fund (PDAF) mo? Pinarking mo ba ang PDAF  mo so you co-mingle it with money of the Red Cross and Congress iyong nakuha mo? Now, the money is lost forever, it cannot be accounted for, if this is true,” Duterte said. AAC (with reports from Rosalie Coz)

DOH asks Comelec to find alternative ways for COVID-19 patients to vote

Aileen Cerrudo   •   September 17, 2021

MANILA, Philippines—The Department of Health (DOH) on Friday urged the Commission on Elections (Comelec) to find alternative ways on how COVID-19 patients can cast their vote in the 2022 national elections.

DOH Usec. Maria Rosario Vergeire reiterated that they will not allow COVID-19 patients to leave isolation to vote in the upcoming elections. She said this might lead to increasing the risk of virus transmission to other voters.

“Kailangan din isaisip dapat may alternative tayo for those who are COVID-19 positive para po sa botohan na ito. Alam po natin na ang isang positibong tao kapag lumabas po ng isang kwarto o ng isang lugar ay maaaring makahawa ng ibang tao, (We also need to look into alternative ways for the COVID-19 positive voters in this election. We do know that positive patients, once they leave their room or an area, can infect others)” she said.

The DOH official suggested going digital or online for COVID-19 patients.

“Sana po Comelec will have an alternative way of having these elections for those COVID-19 positive patients baka pwede naman pong virtual na lang, digital through SMS kung makakagawa po tayo ng ganitong proseso dahil talag ang ang Department of  Health po ay hindi po natin inirerekomenda na ang mga COVID-19 positive patients ay lalabas po ng kanilang isolation area to do this kind of activity, (I hope Comelec will have an alternative way of having these elections for  COVID-19 positive patients. Maybe it can be done virtually, digital through SMS if such a process can be done because the DOH will not recommend for COVID-19 patients to leave the isolation area to do this kind of activity),” Vergeire said.

Meanwhile Comelec spokesperson James Jimenez previously said that it would be a challenge to find alternative methods for COVID-19 patients to vote, however, he said the Comelec en Banc will discuss the process on how it can be done.

There are currently no guidelines allowing patients to vote in polling centers. AAC (with reports from Dante Amento)



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