DSWD sets up call center for validation of SAP beneficiaries in Cordillera

Robie de Guzman   •   June 25, 2020   •   1244

MANILA, Philippines – The Department of Social Welfare and Development (DSWD) said it has set up a call center-type of validation method as part of its move to improve its implementation of the government’s Social Amelioration Program (SAP).

In a statement released on Wednesday, the DSWD said its Field Office (FO) in the Cordillera Administrative Region (CAR) established a call center set-up to hasten the post-validation process of SAP beneficiaries.

The post-validation process includes cross-matching of database among national government agencies providing assistance under the SAP, the department explained.

It added that FO personnel are conducting one-on-one interviews with families in the provinces to confirm their information listed in the Social Amelioration Cards (SAC) distributed during the SAP first tranche.

“We have arranged a validation center here in Baguio City being manned by DSWD FO CAR personnel. They do phone interviews to families who have received the first tranche,” DSWD FO CAR OIC Regional Director Leo Quintilla said.

“By having a call center set-up, we are able to check on the details while maintaining physical distancing. We are also able to immediately provide answers to queries and grievances received by our call center,” he added.

Aside from the name-matching process, the DSWD said its FO in Cordillera has also enabled the SAC Revalidation System (SACRevs) which determines the eligibility of families that are paid during the first tranche according to their income level, occupation, family composition, local government units (LGUs), and other government employees.

As of 15 June 2020, DSWD FO CAR has recorded around 299,896 families that have been provided with SAP.

Of this number, 60,128 families belong to Pantawid Pamilyang Pilipino Program (4Ps) and 239,768 families are non-4Ps families.

The DSWD said its FO is prioritizing the validation of beneficiaries from Baguio City and Benguet Province which are included in the identified areas that remained to be under the Enhanced Community Quarantine as stated in Executive Order 112 series of 2020.

A total of 3,452 beneficiaries from Benguet Province and 5,461 beneficiaries from Baguio City are being validated by the FO CAR.

The department assured it will remain vigilant in the post-validation of beneficiaries in all areas in the region.

“We will not tolerate any form of corruption, fraud, or negligence concerning the implementation,” Quintilla said.

The DSWD said its field office is closely coordinating with local government units, the Armed Forces of the Philippines, and Philippine National Police for a smoother implementation of SAP in the region.


Duterte on Pacquiao’s corruption allegations: ‘I think he’s punch-drunk’

Marje Pelayo   •   July 13, 2021

MANILA, Philippines — President Rodrigo Duterte on Monday night lambasted Senator Manny Pacquiao  anew for alleging that billions of pesos have been lost to corruption in government agencies.

Pacquiao earlier alleged that the Department of Social Welfare and Development (DSWD) failed to properly distribute P10 billion worth of financial aid from the Social Amelioration Program (SAP).

“Mga kaibigan huwag kayong maniwala diyan,” Duterte said during his public address Monday night.

“Papayag ba naman ang [Commission on Audit]? Hindi lang iyan. Papayag ba kami? Papayag ba ang mga secretary ng mga departamento na ganun may mawala 10 billion? That is a statement coming from a guy who is punch-drunk, lasing,” he added.

Pacquiao claimed anomaly in the DSWD’s transaction with the digital wallet service provider Starpay Corporation.

The boxer-senator said he has evidence to prove that the program is missing P10 billion in SAP funds and that he will ask the Senate Blue Ribbon Committee to investigate.

Both DSWD and Starpay have denied the allegations.

Pacquiao’s accusations came after President Duterte challenged him to prove his claims that corruption under the Duterte government has worsened.

The Chief Executive said the senator’s corruption claims are just part of a strategy given the latter’s obvious plan to take the highest position in the upcoming 2022 elections. MNP (with reports from Nel Maribojoc)

DSWD ready to face probe; maintains no ‘missing’ SAP fund

Aileen Cerrudo   •   July 5, 2021

MANILA, Philippines—The Department of Social Welfare and Development (DSWD) said it is ready to face investigation into the allegations raised by Senator Manny Pacquiao regarding misused Social Amelioration Program (SAP) funds.

The DSWD also said it is willing to present the necessary evidence and other relevant documents to clarify the allegations on SAP. The department also reported that it has attended several congressional hearings relative to the SAP implementation and has presented all the necessary reports for transparency.

In a statement, the the DSWD assured all funds provided to the Financial Service Providers (FSPs) are all accounted for and that there are no “missing” funds. All aid distributed is supported by liquidation reports that can be shared, if necessary.

“The agency ensures that the processes adopted by FSPs on payouts are in accordance with BSP-approved processes and  existing government accounting rules and procedures,” the department said.

To date, the DSWD reported that more than 17 million low-income families have received their first tranche of SAP with more than P98 billion amount disbursed. For the second tranche, 14.88 million  families have also received their cash assistance with over P89.8 billion disbursed, as of July 2,  2021. Some payout activities are currently ongoing and will be completed by the end of this month. AAC

Be responsible in posting identities of SAP beneficiaries on social media, NPC urges LGUs

Aileen Cerrudo   •   April 8, 2021

MANILA, Philippines—The National Privacy Commission (NPC) has advised local government units (LGUs) to be responsible in posting the identities of Social Amelioration Program (SAP) beneficiaries on social media.

In an advisory, the NPC urges LGUs to “practice transparency with responsibility.”

The agency said that while it understands the accessibility of using social media in reaching out to the public, LGUs should determine which information can be disclosed.

“Public disclosure of personal information should strictly adhere to the principle of proportionality Local Government Units (LGUs) must determine the types of personal data that they will disclose, particularly when the original list of SAP beneficiaries contains sensitive personal information,” the NPC said in a statement.

The NPC advised the local government should be mindful of its “concomitant responsibilities as personal information controllers.” -AAC


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