Manila Water to expedite pipe laying works to address supply woes

Robie de Guzman   •   April 1, 2019   •   1974

Manila Water lays out an 800-meter long pipe that will connect the municipalities of Taytay, Angono and Binangonan to its Cardona water treatment facility,

MANILA, Philippines — The Manila Water Services Company is looking to expedite its ongoing pipe laying works along the stretch of Marcos Highway traversing the towns of Taytay, Angono and Binangonan in Rizal province.

The Manila Water targets to complete the laying of the 800-meter long pipe from the Cardona Water Treatment Facility this week.

The project is seen to address the shortage of water supply in parts of Rizal province and eastern Metro Manila, which were hit by water service interruptions last month.

Manila Water has earlier announced it will implement a one-time full bill waiver for consumers who were severely affected by the water service outage in March. This will be reflected on their April bill.

A partial list of areas validated as severely affected has been released by the company on Sunday. This include the Barangays of Addition Hills, Barangka Drive, Plainview, Highway Hills and Hulo in Mandaluyong; Kapitolyo, Bagong Ilog and Oranbo in Pasig; Upper Bicutan in Taguig and Mambog in Binangonan, Rizal.

READ: Manila Water releases list of areas to be given full bill waiver

Manila Water Spokesperson Jeric Sevilla said they are still working on the list of other areas that will avail of the full bill waiver program as the validation process is still ongoing.

“Kaya natin bina-validate kaya hindi natin mailabas yun [kumpletong listahan] kasi baka mamaya isipin ng mga tao na taga tandang sora ako so wala ako dapat bayaran hindi ganun,” Sevilla told UNTV News and Rescue in an interview.

(We cannot release it yet as we are still validating more areas. This is to prevent public misconception that because I live in Tandang Sora then I am covered by the full bill waiver. It’s not like that.)

Manila Water said around 152,000 households from 44 severely affected barangays will be given a full bill waiver for their March consumption.

The April bill will be fully waived if residents experienced water service outage for 24 hours for at least seven days.

Customers who experienced only a few hours of water interruption will still receive a waiver for the first 10 cubic meters of their March consumption, equivalent to P135, to be deducted in their April bill.

The voluntary, one-time bill waiver scheme was announced by the Manila Water last week to compensate thousands of their customers, whose taps ran dry last month.

But for Juliet Peraira, a Manila Water client in Barangay Mambog, Binangonan in Rizal, the program is not enough to recompense the struggles they had to face due to water service outage.

“Kaya hanggang ngayon nag-iipon pa rin kami ng tubig kasi hindi pa talaga totally may tubig. Minsan, wala pa rin tubig,” Peraira said.

(Until now, we are still storing water because the supply has yet to become stable.)

Allan Mesa, also a resident of Barangay Mambog, echoed Peraira’s sentiment.

“May tangke kami, kaso 3 days lang duration nun, ubos na rin kasi lima kaming gumagamit dito eh. Noong mawalan [ng tubig] hintay na lang kami ng truck nila [Manila Water],” Mesa said.

(We have a water tank but it can only store water for 3 days. Five people are using it so the water is swiftly depleted. When the water taps ran dry, we waited for their truck)

Lourdes Ocampo, on the other hand, was sourcing their family’s water supply from a deep well which became their neighborhood’s water source during the height of service outage.

“Hindi ko pinababayaran kasi tulong mo na lang yan dahil kung ako naman ang mawalan [ng tubig] nakiki ano [igib] rin ako ganun,” she said.

(I gave them water for free. In case I lose any water supply, I also fetch from them)

Barangay Mambog usually experiences low water pressure and supply due to its elevated position.

Manila Water is looking to address this by laying more pipes linking from their local water treatment facility in Cardona.

The company has apologized for the heavy traffic and other inconveniences due to the ongoing utility project.

Consumers may call Manila Water hotline number 1627 for any inquiry or complaint. – Robie de Guzman (with details from Mon Jocson)

MWSS, nagtakda na ng deadline sa pagbabayad ng water bill

Robie de Guzman   •   May 20, 2020

MANILA, Philippines – Nagtakda na ng deadline ang Metropolitan Waterworks and Sewerage System (MWSS) para sa pagbabayad ng water bills na halos tatlong buwang naipon dahil sa ipinatutupad na community quarantine.

Sa panayam ng UNTV program na Serbisyong Bayanihan ngayong Miyerkules, sinabi ni MWSS Chief Regulator Patrick Ty na mayroong hanggang Hulyo 31 para magbayad ng bill ang mga kumukonsumo ng 10 cubic meters pababa kada buwan.

Ang mga gumagamit naman ng tubig na mahigit sa 10 cubic meters kada buwan ay may palugit hanggang Agosto 31.

Pagpapauna ni Ty, asahan na ng mga consumer ang bahagyang pagtaas ng bill lalo’t panahon ngayon ng tag-init at marami ang nasa loob ng kani-kanilang mga tahanan kaya mataas ang konsumo sa tubig.

“Sana maintindihan natin, itong water bill na ito halos lahat sa mga consumer ay ito po yung water bill nila for March, April and May. During summer season din po ito, so mas mainit, mas madami ang consumption ng mga tao at alam natin since work from home halos lahat consumer,” aniya.

Nilinaw naman  ng opisyal na puwede namang utay-utayin ng mga consumer ang pagbabayad sa bill nila sa Manila Water at Maynilad.

Sinabi rin ni Ty na sa Hunyo 1 pa magsisimulang magbasa ng metro at maglalabas ng bill ang Maynilad at Manila Water.

Sa Agosto 1 naman sisimulan ng dalawang water concessionaires ang pamumutol sa serbisyo ng mga hindi makapagbabayad ng kanilang bill para sa mga kumu-konsumo ng 10 cubic meters pababa.

Setyembre 1 naman ang schedule ng service disconnection para sa mahigit 10 cubic meters ang konsumo bawat buwan.

Tiniyak naman ng MWSS na wala pa silang ipinatutupad na anumang adjustment sa singil ng tubig sa gitna ng umiiral na community quarantine.

“Importante sa atin na wala pong bills shock ayaw po natin na magulat ang ating mga consumers na bigla nalang lalaki ang kanilang water bill,” ani Ty. – RRD (mula sa ulat ni Correspondent Joan Nano)

Maynilad, Manila Water promise sufficient supply in M. Manila amid health emergency

Marje Pelayo   •   March 12, 2020

MANILA, Philippines – Water concessionaires Maynilad and Manila Water assured the public on Thursday (March 12) that water supply remains sufficient amid ongoing health crisis due to coronavirus disease (COVID-19).

The water companies noted, however, that regular water service interruptions in Metro Manila and nearby areas will still be in effect to ensure even distribution of water reserve in Angat Dam.

Health experts are constantly reminding the public of proper hand washing and other hygienic measures to combat COVID-19.

Specifically, washing of hands for 20 seconds is the best way recommended.

As dry season draws near, government experts are concerned of the depleting water supply in Angat Dam, the main source of domestic water for Metro Manila and nearby areas.

Thus, water concessionaires need to sustain service interruptions given that the Philippine Atmospheric, Geophysical and Astronomical Services Administration (PAGASA) has not forecast any possibility of sudden rainfall for next month.

“Meron tayong sapat na nirarasyon sa ating mga customers, (We have enough rations for our customers,)” noted Maynilad’s Assistant Manager for Media Relations Grace Laxa.

“Pero iyon nga mag-ipon sila kung iyong oras na itinakda sa kanilang lugar. Magipon sila ng sapat para sa kanila, (But we advise them to store enough water based on schedule. Store only what is enough for your needs,)” she added.

Meanwhile, Manila Water said they opted to impose service interruption in the evening so as not to affect their customers during peak hours in the morning.

“So ibig sahihin nito for most times of the day ay meron tayong tubig, (Meaning for most times of the day we will have water,)” explained Manila Water Spokesperson Jeric Sevilla said.

“So lahat ng gawaing bahay including disinfection, iyong madalas na paghuhugas ng kamay (ay gawin na) kasi iyan ang panahon na kumbaga labas pasok sa bahay ay may tubig, (So everything that you need to do like disinfection, proper hand washing, do it because that’s the time running water is available,)” he added.

Apart from rotational water service interruptions, water companies will also carry on with pipe repairs and additional deep well operations to augment water supply.

Amid the ongoing health crisis, the two water concessionaires appeal to their customers not to hoard water so as not to result into a more serious problem. MNP (with reports from Joan Nano)

Maynilad, Manila Water assure enough water supply amid COVID-19 threat

Aileen Cerrudo   •   March 11, 2020

Maynilad and Manila Water has assured the public they will be able to provide enough water supply amid the coronavirus disease (COVID-19) threat.

This is despite the continuous water level reduction in Angat Dam.

According to Maynilad Asst. Manager on Media Relations Grace Laxa, in order to keep providing enough water supply to their customers, they have to implement water service interruptions.

Mayroon tayong sapat na nirarasyon sa ating mga customers. Pero iyon nga mag-ipon sila sa oras na itinakda sa kanilang lugar, (We have enough water supply rationed to our customers. But they have to fill their supplies depending on the schedule in their area)” she said.

Meanwhile, Manila Water Spokesperson Jeric Sevilla said they will only implement water interruptions in the evenings in order for their customers to still be able to do household chores including disinfection.

“For most times of the day ay mayroon tayong tubig, (we have water)” he said.

The water concessionaires also advise the public not to hoard water supply which could cause more problems on top of the COVID-19 threat.—AAC (with reports from Joan Nano)

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